Alvynn Casino Privacy Policy
At Alvynn we take your privacy seriously. This Privacy Policy explains what personal and technical data we collect when you use our online casino services, how we use and protect that information, and the choices available to you. It applies to account holders and visitors in Canada and describes our practices for collecting, using, disclosing, and retaining data related to your account and activity on our site.
Types of Data We Collect
We collect a range of information needed to provide and secure your account, process transactions, and improve our services. Data categories include personal data, technical data, and transactional data.
Personal Data
Personal data includes information you provide when registering or contacting us, such as your full name, date of birth, email address, phone number, billing and postal address, and identification documents submitted for verification. We also keep account credentials and profile preferences.
Technical Data
Technical data is collected automatically and includes device information, IP address, browser type, operating system, device identifiers, and connection data. We use this data to deliver the site, detect fraud, and maintain security.
Transactional Data
Transactional data covers deposits, withdrawals, transaction dates, amounts, payment methods, and game activity such as bets placed and wins. This information is necessary for payment processing, compliance, and supporting customer service requests.
How We Use Your Information
We use collected data to operate your account, process payments, verify identity, prevent fraud, provide customer support, and comply with legal obligations. Technical data helps maintain site performance and security. We also use aggregate, anonymized information to analyse trends and improve our services.
Data Protection Practices
We apply reasonable administrative, technical, and physical safeguards to protect personal information. This includes encryption for data in transit, access controls for internal systems, routine security reviews, and secure storage procedures. Access to personal data is limited to staff and vendors with a business need to know.
Cookies and Tracking Technologies
We use cookies and similar technologies to remember preferences, maintain sessions, analyse usage, and show relevant content. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality. Third-party analytics and advertising partners may also place cookies.
User Rights
Depending on applicable law, you may have rights to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. We will handle requests in accordance with legal requirements and reasonable verification.
Access, Correction and Deletion
To access, correct, or request deletion of your information, contact our privacy team. We will verify your identity before making changes. Some data may be retained where required for legal, tax, or security reasons or to complete pending transactions.
Information Sharing and Third Parties
We may share data with payment processors, identity verification and compliance providers, analytics vendors, and service partners who perform services on our behalf. We require third parties to protect personal information and limit their use to the purposes we specify. We do not sell personal data to third parties.
Privacy Policy Updates
We may update this policy from time to time. Material changes will be posted on our site with an updated effective date. For questions or privacy requests, contact us at [email protected].